Using Agile with ITIL

Skills Evolution has taken the established methods of Agile software development and ITIL Service Management and integrated them using a variable risk vs rigour approach to deliver fast, risk assured releases.

Our experienced process consultants work with your software development and Technology services support teams to create the right processes for your business, interfacing the Agile developers and the ITIL practising Support teams. They ensure that you have successful, risk managed and supportable releases using modern, fast Agile software development methods such as Scrum. Our programmes deliver an agile Technology Group whose operations are tuned to the needs of your business not the limitations of their ways of working.

We fully project manage our programmes of work and are able to scale from small to large organisations, our delivery experience ranges from working with a few hundred to 10,000 plus staff. Our teams use the Agile project management methodology with ITIL Service Management.

Quotes from our customers:
A Director of Technology Services from Skills Evolution client said in January 2010:
"Skills Evolution successfully grappled with the task of integrating fast development methods with managing the risk of new services being released into Live. Their pragmatic approach and knowledge served us well, we now control the risks whilst being more agile than before"

A Service Manager for Pre-Press Services at one of our clients said in January 2010:
"The Service Improvement Programme has really made a difference to my teams work regarding the Transition of new Services. I can now continue to make improvements involving other teams and departments as we share the same language and a service culture."

Using Agile with ITIL:

• Successful integration of Agile development methods with ITIL Service Management
  
•  Managing and mitigating the risk of software releases to ensure business agility and success
  
• Managing software from design, release, service delivery and through to retirement with one set of linked processes
  

To find our more download a Skills Evolution white paper about the Using Agile with ITIL